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Time Warner Telecom Wins Metro Ethernet Contract From HCA/HealthONE

- HealthONE Becomes 500th Metro Ethernet Customer -

- 1 Gigabit and 100 Mbps Connections Increase Network Capacity 10-fold -

- Enhanced Network Delivers Medical Image Transmissions; Improves Patient Care -

PRNewswire-FirstCall
DENVER
October 27, 2003
12:01pm

Time Warner Telecom (NASDAQ: TWTC), a leading provider of local and regional optical broadband networks and services to businesses in Denver and 43 other U.S. markets, today announced the competitive award of a 5-year contract to deliver local metro Ethernet data services to HCA/HealthONE, LLC in Denver.

The Time Warner Telecom service will enable HealthONE to establish a virtual private network between six of its hospitals in the Denver metro area for high-speed data communications and dedicated Internet access. High-capacity transmission speeds and connections between multiple locations are essential in supporting the health care provider's Picture Archiving and Communications System (PACS) applications because image files, such as a magnetic resonance L-Spine image, can average up to 100 megabytes or more per image.

"This system increases our current network capacity 10-fold," said Roland Sawyer, IS director, HCA/HealthONE. "It will improve efficiency for our medical professionals and lead to better care for our patients. It will also ensure virtually uninterrupted transmission of our critical medical communications."

Time Warner Telecom currently provides data communications service to Sky Ridge Medical Center in Douglas County and will now build its fiber connectivity directly into additional HealthONE hospitals, including: The Medical Center of Aurora, Presbyterian/St. Luke's Medical Center, Rose Medical Center, Spalding Rehabilitation Hospital, Swedish Medical Center, and to the HealthONE offices located at South Colorado Blvd.

"Our Native LAN services provide unique benefits to businesses in search of greater value, affordable Internet and data connections, easy upgrades for scalability and simple customer management of proven Ethernet technology," said Jeff Wiley, vice president and general manager for Time Warner Telecom in Denver. "Many older technologies like ISDN, Frame Relay and ATM only talked about these benefits that Time Warner Telecom's Native LAN metro Ethernet delivers today.

"We look forward to continuing our relationship with HealthONE and enabling them to meet their critical communications needs that our high-capacity Native LAN service delivers. This is the technology that helps medical facilities meet HIPAA requirements for secure patient data," Wiley added.

HealthONE becomes Time Warner Telecom's 500th Native LAN customer since it generally launched its metro Ethernet Native LAN services last March.

"Customer acceptance of this innovative technology and metro Ethernet solutions has been impressive across all market segments," said Mike Rouleau, senior vice president - Business Development for Time Warner Telecom. "These very high-speed, flexible metro Native LAN services are designed to deliver customers up to 100 times faster connection speeds at lower prices than traditional networks can offer. Extremely reliable and secure, Time Warner Telecom's Native LAN products represent one of the most comprehensive suites of Ethernet services available in the industry. Time Warner Telecom's Native LAN services are available from 10 Mbps to 1 Gbps, with plans to expand up to 10 Gbps."

"Time Warner Telecom's Native LAN products are available to all businesses in a wide variety of industry applications, including Ethernet Internet access and storage transport," said Graham Taylor, senior vice president - Marketing for Time Warner Telecom. "Our metro Ethernet services are now available to over 3,600 buildings in 44 U.S. metropolitan areas in 22 states over our own local fiber optic networks. We can also provide a complete network design solution for our customers by accessing our Type II buildings within our metro areas. As our customer references indicate, designing the right solution for the customer's application is an important value Time Warner Telecom provides."

Customers already experiencing the value of Time Warner Telecom Native LAN services include: First Tennessee National (Memphis, Tenn.), Bank of the West (San Francisco), Epic Imaging (Portland, Ore.), Carondelet Health Network (Tucson, Ariz.), New York Unified Court System (Albany, N.Y.), University of Rochester (Rochester, N.Y.), Misys Healthcare Systems (Tucson, Ariz.), San Diego City Office of Education (San Diego, Calif.), The Freeman Companies (Dallas), Digital River (Minneapolis, Minn.), Fortix (Portland, Ore.) Ingersoll Rand (Indianapolis, Ind.), University of Dallas (Dallas), Charlson Broadcasting Technologies (Cincinnati, Ohio), Community Medical Centers (Fresno, Calif.), Lexington Medical Center (Columbia, S.C.) and St. Petersburg College (Tampa, Fla.).

"Delivering Ethernet services into the metro is expected to be a primary force driving future sales of optical equipment," said Jimmy Yu, a telecommunications analyst covering the optical transport market for the research firm Dell'Oro Group. "The utilization of Ethernet switches, DWDM, and SONET lets Time Warner Telecom deliver tiered Ethernet services while taking advantage of the inherit capabilities of each technology rather than forcing one platform to do it all."

Time Warner Telecom Native LAN services are available in three packages, depending upon a customer's size and its needs.

About Time Warner Telecom

Time Warner Telecom Inc., (NASDAQ: TWTC) headquartered in Littleton, Colo., delivers "last-mile" broadband data, dedicated Internet access and voice services for businesses in Colorado and 21 other states. One of the country's premier competitive telecom carriers, Time Warner Telecom provides broadband services to large and medium customers in 44 U.S. metropolitan areas over its fast, powerful and flexible, fiber, facilities-based metro and regional optical networks. Please visit www.twtelecom.com for more information.

About HealthONE

The HealthONE system includes: The Medical Center of Aurora; North Suburban Medical Center; Presbyterian/St. Luke's Medical Center; Rose Medical Center; Sky Ridge Medical Center; Swedish Medical Center; Spalding Rehabilitation Hospital; Centennial Medical Plaza; three surgery centers; more than 30 occupational medicine/rehabilitation, Broncos Sports Medicine and specialty clinics; and AirLife, which provides critical care air and ground transportation for the HealthONE system. With 9,000 employees and 3,000 affiliated physicians, HealthONE is the fourth largest employer in Denver and the largest healthcare system in the metro Denver area. HealthONE was created in 1995 as a 50/50 joint venture between HCA, Inc. and HealthONE Alliance, a Colorado non-profit organization.

SOURCE: Time Warner Telecom

CONTACT: Bob Meldrum of Time Warner Telecom, +1-303-566-1354,
bob.meldrum@twtelecom.com

Web site: http://www.twtelecom.com/